Wave Earplugs Shipping Policy
Reckless artist management ("we" and "us") operates the website (waveearplugs.in)
("Website"). By placing an order through this Website, you agree to the terms outlined below.
These terms are intended to ensure clarity and mutual understanding of our shipping
process.
1. Stock Availability
We strive to maintain accurate stock levels on our website. However, in rare cases, there
may be discrepancies. If an item is out of stock after you place an order, we will fulfill the
available products and contact you to offer either a refund or the option to wait for the
backordered item to be restocked.
2. Delivery Time
Delivery times may vary depending on your location. Estimated delivery times will be around 5 to 7 days depending upon your location.
3. Order Tracking
Once your order is picked up and dispatched, you will receive a confirmation email and SMS
with a tracking number and a link to monitor your shipment’s progress using the latest
updates from our shipping provider.
4. Dispatch Time
Orders are typically dispatched within 2 business days of payment confirmation.
Our warehouse operates Monday through Saturday during regular business hours, excluding
national holidays. We take all reasonable steps to minimize delays during holiday periods.
5. Change of Delivery Address
We are unable to modify the delivery address once an order has been placed. Please
ensure your delivery information is correct before completing your purchase.
6. Delivery Delays
If your delivery exceeds the estimated timeframe, please contact us at
waveearplugs@gmail.com, and we will investigate the issue promptly.
7. Shipping Charges
We charge a flat shipping fee of ₹80 on all orders.
8. Customer Support
For any questions or concerns regarding your order, feel free to reach out to our customer
support team at waveearplugs@gmail.com. We are here to assist you and ensure a
smooth shopping experience.